Our Mission
Through the use of superior customer service, high quality programs and a well trained and dedicated staff, our mission is to inspire hope and support life saving changes for people affected by substance use and mental health conditions.
Our Values
We take responsibility for the quality of the services we deliver… We will be the “Best in Class” in value and outcomes. Each of us is responsible for the quality of whatever we do.
We deliver satisfaction to both our internal and external customers…We believe in respecting our customer's needs, listening to their requests and exceeding their expectations.
We act with integrity in all that we do… We are each personally accountable for the highest standards of behavior, including honesty and fairness in all aspects of our work.
We value our people and treat one another with respect and take pride in the contributions that come from the diversity of individuals and ideas…
We regard our Community Partners as essential team members… We believe they deserve fair and equitable treatment, clear agreements and honest feedback. We consider our Community Partner's needs in conducting all aspects of our business.
Our Key Behaviors
Live the Agency Values
Focus on Operating Excellence
Act with Speed
Communicate Openly and Transparently
Collaborate Across the Agency
hope. help. Healing.
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